How We Use Cookies
We use cookies to:
- Keep you signed in to your account across sessions
- Remember items in your shopping cart and wishlist
- Store your size preferences and recently viewed products
- Understand how visitors use our Platform to improve performance and UX
- Deliver relevant promotions (only with your consent where required)
- Prevent fraudulent activity and enhance security
Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication, cart, security, load balancing. Required for the site to function. | Session / up to 1 year |
| Functional | Language, region, notification preferences, wishlist persistence. | Up to 1 year |
| Analytics | Page views, traffic sources, user journeys to improve our Platform. | Up to 2 years |
| Marketing | Personalised ads and retargeting on third-party platforms (with consent). | Up to 90 days |
Strictly necessary cookies do not require consent as they are essential for providing the service you request. All other categories are used only with your consent where applicable under Indian law.
Third-Party Cookies
Some cookies are set by third-party services we use:
- Payment gateways: To securely process transactions
- Analytics providers: To measure site performance and user behaviour
- Push notification services: To deliver order updates and promotional alerts (if opted in)
- Social media platforms: If you share products or interact with embedded content
These third parties have their own privacy and cookie policies. We encourage you to review them. We do not control third-party cookies and are not responsible for their practices.
Managing Cookies
You can control cookies in several ways:
Browser settings: Most browsers allow you to block or delete cookies through Settings → Privacy. Note that blocking strictly necessary cookies may prevent you from logging in or completing purchases.
Opt out of analytics: You can disable analytics cookies via our cookie preference banner (where displayed) or by enabling "Do Not Track" in your browser.
Marketing opt-out: Unsubscribe from marketing emails using the link in any promotional email. This does not affect transactional order emails.
For more information on managing cookies in popular browsers, visit allaboutcookies.org.
Changes to This Policy
We may update this Cookie Policy to reflect changes in technology, law, or our practices. The "Last updated" date indicates the most recent revision. Material changes will be communicated via a notice on the Platform.
Contact Us
Questions about our use of cookies? Contact us at privacy@eleganza.com or through our Contact page.